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Shopping for your wedding dress is an experience like no other – full of emotion, smiles and laughter.  We have been asked lots of questions about what to expect from your experience at the boutique, so we have detailed below everything you need to know.

  • When should I start my wedding dress search?
    We suggest to be thinking about buying your wedding dress at least 10 to 12 months ahead of your wedding date. If you have a shorter time frame though, don't worry at all. We can still order dresses in for you, or you can preview our ready to wear collections which you can take away on the day, just let us know. Check out our #PearlsGirls The Podcast for our episode on The Dress or our blog page for lots more info on when to start your search.
  • Do I need to book an appointment to come and see you?
    The boutique is exclusively yours when you come and see us, so you will need to book an appointment. You can book directly via the Book Now button on our website, give us a call on 01751 798080 or drop us an email at Our opening times are Monday 10am to 2pm, Wednesday to Friday 10am to 4pm, Saturday 9am to 5pm and Sunday 10am to 4pm. We also do appointments on aTuesday by request.
  • Is there an appointment charge?
    As with all luxury designer boutiques, we do charge a consultation fee for our bridal experiences. This gives you exclusive use of the boutique, your own personal stylist to offer expert advice, treats during your appointment and a special goodie bag to take home with you. There is a charge of £20 for 1st bridal appointments and £15 for 2nd and 3rd visits.
  • I work during the day, do you offer evening appointments?
    We offer evening appointments by request on a Thursday. If there are other days that you would need an evening appointment on, please do still get in touch to discuss the options.
  • I have a particular budget, what is your price range?
    It's always a good idea to have a particular budget in mind when you start your dress shopping. There is nothing worse than falling in love with a gown that is outside of your budget. Our Made to Order gowns start from £1000 up to £3500 for our Signature Collection. We also have a ready to wear collection that ranges from £299 to £1000.
  • I already have my dress, but I'm yet to choose my veil and accessories. Do you offer accessory appointments?
    Even if you haven't bought your dress from us, and you are still looking for some accessories, you can book an Accessory Styling Appointment. We have a beautiful selection of veils, hair accessories, shoes and bags to complete your bridal look. To book your Accessory Styling Appointment just click here.
  • I already have an appointment with you but I need to cancel, what should I do?
    If you unfortunately cannot make your appointment and need to cancel then please do let us know, as we'll only be worrying about you when you don't turn up. You can email us at or give us a call on 01751 798080.
  • I'm a little nervous about dress shopping in the current climate. What are you doing to keep us safe?
    The safety of our staff and customers is our main priority. We are continually reviewing the advice from the government and have conducted an in-depth risk assessment of the boutique and the service we provide. We have put various measures in place to assure we are adhering to the guidelines, making our boutique a safe and secure place. For more information please do visit our COVID Secure page for more detailed information. If you have any questions please do get in touch.
  • What should I expect during my appointment?
    When you come to see us you can expect a warm and friendly welcome! We love to get to know you and your guests, chat all things weddings and have lots of fun and laughter along the way. There is no pressure from us to buy on the day, but if you, then amazing! We just want to ensure you have the best experience possible.
  • Do I need to bring anything with me?
    We have most things you will need for your appointment at the boutique, but if you have one, it's a good idea to bring along a strapless bra and wear nude underwear too. Don't worry if you don't have these though. We have plenty of shoes at the boutique for you to try with your dress. If you are a particular small or large shoe size please do let us know before hand or bring a pair with you.
  • How many people can I bring with me to the boutique?
    We understand that shopping for your wedding dress is a super special time and one that you will want to share with your nearest and dearest. We are an intimate boutique, so the space in our main fitting area will comfortably fit up to 4/5 guests. We also have a second fitting room which can accommodate up to 2 guests. When you are choosing who to bring, make sure they are the opinions you trust the most. The rest of your bridesquad doesn't need to miss out though, as you can invite them virtually to join your appointment via Zoom on our Ipad. Please let us know ahead of your appointment if you'd like to do this.
  • I'm nervous that dresses wont fit me! What sizes do your samples go up to?
    Please try not to worry about sizing. We don't go on size, for us it's all about getting the perfect fit. The dresses that we have in the boutique to try on range from a UK10 to a UK26. Your expert stylists are on hand to ensure you get the best fit possible when trying on our dresses. We are here to guide you! If you are thinking about sizing, bridal can vary from high-street. Usually if you are a UK14 high-street you would be a UK16/18 bridal. Some of our collections also offer custom measurements. You will more often that not, never be one 'standard' size. Your dress will be altered to fit you perfectly, that is our area of expertise.
  • Can I take photographs during my appointment?
    At the boutique we do allow you to take photographs of you trying dresses, but we do really advise you not to. More often than not a dress will not be fitting you perfectly, you won't have your hair and make up done as you would on your big day, so it's not a true reflection of how everything will look. Remembering how you feel in your dress when you find the one, is the best feeling and photographs just don't show that. If you do have a wobble over a dress, but you loved her when you tried her on, just come back and try her on again!
  • What happens when I've found my dress?
    So you've found your dress and the first thing we do is CELEBRATE!!! It's such a special moment, so we savour that moment and enjoy it with you and your guests. Once our little celebration is over, we take your measurements, decide which size we are going to order and if there are any specific custom measurements we need. We go through the paperwork with you and also require either payment in full, or 60% part payment with the final balance due over 2 months.
  • Can I pay in instalments for my dress or accessories?
    Yes we are able to offer a payment plan on made to order dresses. A 60% part payment must be made initially and then the final balance split over a payment plan. For ready to wear dresses (dresses bought off the peg) we require full payment and for accessories we require full payment at the time of ordering.
  • When do I start having my fittings?
    When it comes to alterations we would usually start your fittings 8 weeks ahead of your wedding. Sometimes this may be less depending on when your dress arrives with us. As soon as we know your dress is on it's way to us, we will book you in for your 'first look' appointment and arrange your fittings if they have not already been booked.
  • Where do I go for my fittings and what happens at them?
    We have our own in house seamstresses here at the boutique. They are experts in their field and are here to guide you on getting the perfect fit. You will usually have 2 to 3 alteration appointments and will need to bring the shoes and any specific underwear you will be wearing on the day to each appointment. This is all to ensure you get the perfect fit for your big day If any custom pieces are being created to complete you bridal look, these will be discussed and quoted for by our seamstress. If you prefer to have your alterations closer to home if you live away, then we can help you find a seamstress suitable.
  • Can you give me a rough estimate for alterations?
    Alteration costs on your dress can vary depending on what needs altering and if you are having any custom pieces added or created. As a guide standard costs can be around £300. All alteration costs are to be discussed directly with the seamstress at your first fitting or at the point of booking your appointment.
  • When do I collect my dress before the big day?
    Your dress will stay with us until you are ready to take her before the big day! This is usually any time from up to 10 days before the big day. We will ensure everything is steamed and presented in one of our beautiful dress bags for you on collection. If you are having your fittings done externally then you will need to discuss with your seamstress the collection of your dress after your fittings.
  • We are getting married abroad. How do I transport my dress safely?
    Lots of our gorgeous brides are having destination weddings! Check with your airline or holiday company if they provide a travel box for your dress. It's so important not to pack her away in your case. We've heard a few tales of luggage going missing, including the dress, and we definitely don't want this to happen! If you need a travel box you can buy airline approved ones directly from us. You can even choose your design and have it personalised too. Just get in touch via our email
  • What should I do with my dress after the wedding?
    Your dress will have enjoyed lots of celebrating so we hope she'll be in need of a good clean! Here at the boutique we offer a Dry Cleaning and Boxing Service with one of our trusted partners. You would just need to drop your dress back off with us and we'll take care of the rest. You can then store her in one of our beautiful LP branded storage box which we have instock at the boutique. To order yours just get in touch via our email
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